ABOUT THE BOOK
AUTHORS
CRITICAL ACCLAIM
CONTENTS
CONTACTS

CONTENTS
    IN-DEPTH CONTENT


 

 

 

 

Below is the book's table of contents, which lists the organizations profiled in the text.

Organizations profiled are examples of those positioning themselves for success in tomorrow's competitive landscape.

Profile Eli Lilly: Supporting Product Lifecycles with Supply Chain Management
Core Discipline 1 View Your Supply Chain as a Strategic Asset

Profile Autoliv: Applying Rocket Science to the Supply Chain
Core Discipline 2 Develop an End-to-End Process Architecture

Profile Avon: Calling On Customers Cost-Effectively
Core Discipline 3 Design Your Organization for Performance

Profile Owens Corning: Re-Organizing for ‘A Bright Future’
Core Discipline 4 Build the Right Collaborative Model

Profile U.S. Department of Defense: Making the Tail Smaller and the Tooth Stronger
The Marines Take On the FLE
Core Discipline 5 Use Metrics to Drive Business Success

Profile General Motors: Driving Customer Satisfaction
Profile GM’s Service and Parts Operations—A transformation of Its Own
Chapter A Roadmap to Change
Profile Seagate Technology: Real-Time Response to Demand

Appendix 1 Source and Methodology for Benchmarking Data
Appendix 2 The Supply Chain Maturity ModelSM
Appendix 3 Comparison of Characteristics for Levels 2 and 3 of SCOR Metrics